Q: What sizes are available?
A: Our cozy set comes in sizes XS, S, M, L, XL, 2XL, and 3XL to fit a wide range of body types.

Q: How do the hoodies and sweatpants fit?
A: They’re designed with a relaxed, oversized fit for that perfect baggy, comfy vibe.

Q: What size should I choose?
A: Stick to your usual size for a loose, cozy feel. Check our Size Chart for exact measurements to find your best fit.

Q: Do you accept returns?
A: Yes, we accept returns of unworn clothing items with original tags and clear garment packaging with the SKU label intact.

Q: Do you accept exchanges?
A: No, we do not offer exchanges at this time. You’re welcome to return eligible items and place a new order if needed.

Q: What’s the return window?
A: You must initiate your return within 7 days of delivery (as shown by tracking) and ship the item(s) back within 7 days of submitting your request.

Q: What if my order arrived in multiple packages?
A: The return window starts once the final package in your order has been delivered.

Q: What happens if I return an item after the deadline or without proper packaging?
A: Returns that don’t meet our policy may incur a 20% restocking fee or may be declined entirely.

Q: Are shipping charges refundable?
A: No, shipping and handling fees are non-refundable.

Q: Who pays for return shipping?
A: Customers are responsible for return shipping unless the item was damaged or there was a shipping error on our end.

Q: How long does it take to process my return?
A: Please allow 5–7 business days after we receive your return to process it.

Q: Will I be notified when my return is processed?
A: Yes! You’ll receive a confirmation email from Trendsi once your return has been reviewed and processed.